Over the years, I have done various things with computers, from programming to building to playing about on. Every once in a while, I end up getting tied up in some sort of I.T. support type of help. Sometimes it’s just a spot job doing setup of workstations for a couple of hours, but one time, I had applied for a customer support position and made the mistake of letting the people interviewing me know that I actually know a few things about computers.
This turned out to be a comedy of many sorts, because I have very little experience in actual I.T. work, outside of building my own computers and trying out various programs. In addition to my usual duties, I ended up doing the daily tape backup of the server and running Norton antivirus updates every week. Was I paid any extra for this? Nope – not one dime extra, even though I was doing more work.
Yes……….I was stupid back in those days – of course…….this was 2003.
Then, the owner and the VP get the bright idea of upgrading their order-entry software. This is not a bad idea on the whole, but if you are going to use a system and want to be able to have more than one instance of the program running – or be able to do multiple orders at once, pick a program that has this capability! Obviously, these people did not think this part through at all. So what was the workaround? Two FULL PC’s at each desk, each one running the program, and a KVM switch to allow the operator to switch between the computers! I suppose a better option would have been to have a computer that could run two virtual machines and then have 2 instances, but that would have taken more programming moxie than I had stored up in my brain.
They then had a separate module for dispatch and tracking of drivers. They wanted a big screen for the dispatchers to see the drivers on a map, so we were dispatched to a outlet store to find the biggest TV we could get. We ended up picking up a 65″ projection screen TV that must have weighed a few hundred pounds, and then each dispatcher had to have 3 monitors, so of course, they chose to have three 21″ CRT MONITORS on each desk. How the desks did not collapse under the weight is beyond me. We ended up getting a new server, which of course, had a TAPE BACKUP again (I don’t think cloud storage was an option even as recent as ’03 – that would have been nice). Then we ended up getting the VP a new computer that was built from the ground up by ourselves, which seemed to work out OK – that was one of the simpler things we ended up doing.
Yep……..did all this extra stuff on top of my regular duties – and no extra pay for it either. Then came the other doozy of a job I ended up doing for them.
They had a website (and I use the term loosely), which was broken and pretty much sucked. I took on the task of creating a new site for them, which looking back was probably a really bad idea, considering I’m more of a visual artist, and don’t really think in dull terms when it comes to putting together a webpage. So I made up some pages that I thought looked cool, and at the time, the manager and owner were beaming that they “had a website they were proud of”! I felt pretty good about it, but trying to get paid what I thought was fair was a real joke. I ended up taking whatever I could haggle out of them, which was a few months after getting laid off with FIFTEEN MINUTES NOTICE at the end of the pay period.
The only saving grace? They did give me a week’s severance pay, which wasn’t bad for only having worked for them for a total of 6 months (3 as a temp and 3 as a full employee). Later on, they made a different website for their needs, and was downing my design saying it looked too immature and kid-like for their “professional standards”. Gee……..you guys liked it when it was first put up. Talk about a Judas move. Of course, this was the SECOND time I had been burned by a business that I did up a website for (the first one being a goth clothing store in Denver that I ended up doing a LOT of Photoshop work on their images cuz their models SUCKED), and was updating as I went.
Yeah……..I don’t do websites for companies – or anyone else at all anymore. I just don’t. I don’t even have a traditional website of my own anymore. Why would I need to? I have exposure through just about every social media outlet imaginable these days that people use already. I even have my own YouTube channel!
I’m happy with my exposure out there in the cyber-world these days, and just do my own computer stuff for myself and my family. I have no desire to start trying to save the computer world – I’ll just be a happy end-user.
As they say in my favorite cyber-movie Tron…………..end of line.